Because of the COVID-19 epidemic, many airlines cancelled most of their flights, which led to a certain degree of overstock of many parcels due to the shortage of warehouse resources, so that they could not guarantee the delivery time as usual. In order to solve this problem, we use charter flights to deliver packages, which also generates some extra costs. If your order is in a hurry, you can choose to pay a little extra cost to receive your order in a short time. We apologize for the impact.

We will also try our best to reduce the cost in this regard and provide you with products at the most affordable price.

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Free shipping.

All order ship from China. Delivery time guarantees.

All order will ship out in 24-48 hours after order placed.

NORTH AMERICA we use EMS(Canada Post, USPS) and DHL Express Shipping products. Usually take 3-7 working days to delivered.
EUROP we use EMS,4PX, DHL, UPS to shipping products. Usually take 5-8 working days to delivered.
OCEANIA we use EMS, 4PX, DHL, UPS to shipping products. Usually take 3-6 working days to delivered.
ASIA we use EMS to shipping products. Usually take 3-6 working days to delivered.

All packages will take longer than usual to arrive during the COVID-19 epidemic.

All order you can go www.17track.net to check package states. Or you can go to each shipping company offical wesite to check it.

For now accept free shipping country:
NORTH AMERICA: United States, Canada,
OCEANIA: Australia, New Zealand,
EUROP: Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Spain, Sweden, United Kingdom
ASIA: Hong Kong, Japan, Singapore, South Korea, Taiwan

Duties, Tax and Charges:
Custom Duties, Tax and Charges are not included in our base price.
This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

Wrong Product Shipped/Missing Items:
If we ship the wrong product to you, send us a photo showing how the product differs from what was ordered and we will replace or refund any such items at no additional cost. If there are missing items in an order please tell us the items that are missing and we will send the missing item.

Sizing Issues:
To reduce the risk of sizing issues, we have provided accurate sizing charts on each of our product specifications pages for customer reference. Refunds will not be issued for sizing disputes, only exchanges are allowed.

Any questions please feel free to contact us at: service@zenzzle.com