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No Risk Shopping: 90 Days Money Back Guarantee!

We promise 100% satisfaction! You MUST be 100% happy!

Your satisfaction is our top priority. If you are not satisfied for any reason with your purchase, you can return it for a full exchange, credit or refund within 90 days of receipt.

Returning Damaged / Defective Items

In cases of damage or defect, the return process can often be expedited by providing a digital image of the damage or defect (along with a clear description of the problem) in an email to our customer support team. In many cases, action (in the form of replacement, refund or account credit) can be taken as soon as substantiation of the claim has been provided by the customer.

If the damage / defect cannot be verified over the phone or via email contact, the item may be required to return to Zenzzle for inspection before a determination can be made as to the state of the product.

Who covers the return shipping cost?

Zenzzle will provide a prepaid return shipping label in cases where items have arrived in damaged condition or are confirmed by a Zenzzle representative to be defective.

For all other cases, return shipping costs are the responsibility of the customer.

Not only do we want you to feel good about your purchase, but we want you to look good too. And that means your product is a quality product that you love. At fashionable, we are committed to excellent products. If for any reason you don't love your product, contact us and we'll make it right. Just submit a question or email us